Terms of service

HealthyMouth Terms of Service

Agreement to Terms

By accessing or using the HealthyMouth website at healthymouth.com and purchasing our products, you agree to be bound by these Terms of Service. Please read them carefully before using our site or placing an order. If you do not agree to these terms, please do not use our website.

About HealthyMouth

HealthyMouth is owned and operated by HealthyMouth, LLC, located in Malibu, California. We manufacture and sell clinically proven dental care products for dogs, cats, and horses under the HealthyMouth® and Key Equine® brands.

Use of the Website

You agree to use healthymouth.com only for lawful purposes and in a manner that does not infringe the rights of others. You must not:

  • Use the site in any way that violates applicable local, national, or international laws or regulations
  • Transmit any unsolicited or unauthorized advertising or promotional material
  • Attempt to gain unauthorized access to any part of the site or its related systems
  • Use automated tools to scrape, crawl, or extract data from the site without our written permission
  • Reproduce, duplicate, copy, or resell any part of the site in violation of our intellectual property rights

Account Registration

If you create an account on our site, you are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. You agree to notify us immediately of any unauthorized use of your account at support@healthymouth.com.

Orders and Pricing

  • All prices are listed in US Dollars (USD) unless otherwise stated
  • We reserve the right to modify prices at any time without prior notice
  • Placing an order constitutes an offer to purchase — we reserve the right to refuse or cancel any order at our discretion
  • In the event of a pricing error, we reserve the right to cancel the order and issue a full refund
  • Sales tax is applied where required by law
  • We reserve the right to limit order quantities

Payment

We accept all major credit cards, Shop Pay, Apple Pay, Google Pay, and other payment methods displayed at checkout. Payment must be received in full before orders are processed and shipped. By submitting payment information, you represent that you are authorized to use the payment method provided.

Shipping and Delivery

  • Orders are fulfilled and shipped from our facility in California
  • Delivery timeframes are estimates and are not guaranteed
  • HealthyMouth is not responsible for delays caused by carriers, customs, weather, or events outside our control
  • Risk of loss and title for products pass to you upon delivery to the carrier
  • International orders may be subject to customs duties and import taxes, which are the responsibility of the recipient

Product Use and Disclaimer

HealthyMouth® products are formulated for use in pets only and are not intended for human consumption. Always read the full ingredient list before use. If your pet has a known preexisting health condition, consult your veterinarian before use.

Our products are not intended to diagnose, treat, cure, or prevent any disease. Results may vary. VOHC® Acceptance indicates that our products have met the standards set by the Veterinary Oral Health Council for plaque control — it does not constitute a veterinary medical claim.

Intellectual Property

All content on healthymouth.com including but not limited to text, images, logos, graphics, product names, and the HealthyMouth® trademark are the property of HealthyMouth, LLC and are protected by applicable intellectual property laws. You may not use, reproduce, or distribute any content from this site without our prior written permission.

HealthyMouth® products are protected under US Patent #8 221 727.

Third-Party Links

Our website may contain links to third-party websites. These links are provided for your convenience only. We have no control over the content of those sites and accept no responsibility for them or for any loss or damage that may arise from your use of them.

Wholesale and Clinic Partners

Veterinary clinics and wholesale partners are subject to additional terms outlined in the Veterinary Clinic Wholesale Program agreement. Wholesale pricing is available only to approved accounts and may not be shared or resold outside of the approved business context.

Limitation of Liability

To the fullest extent permitted by law, HealthyMouth, LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or products, even if we have been advised of the possibility of such damages. Our total liability to you for any claim arising from these terms or your use of the site shall not exceed the amount you paid for the product giving rise to the claim.

Disclaimer of Warranties

Our website and products are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the site will be uninterrupted, error-free, or free of viruses or other harmful components.

Indemnification

You agree to indemnify and hold harmless HealthyMouth, LLC, its officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses including reasonable legal fees arising from your use of the site, your violation of these terms, or your violation of any rights of a third party.

Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts located in Los Angeles County, California.

Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time. Changes will be posted on this page with an updated effective date. Your continued use of the site after any changes constitutes your acceptance of the new terms. We encourage you to review this page periodically.

Severability

If any provision of these Terms of Service is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that the remaining terms remain in full force and effect.

Entire Agreement

These Terms of Service, together with our Privacy Policy and Refund Policy, constitute the entire agreement between you and HealthyMouth, LLC regarding your use of the site and supersede any prior agreements.

Contact Us

If you have any questions about these Terms of Service please contact us:

HealthyMouth, LLC Malibu, California Email: support@healthymouth.com